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We want lots of people to play a little, rather than a few playing a lot – it's our guiding principle. Around 70% of UK adults play our games and encouraging Responsible Play is at the heart of everything we do. From the way we design our games to the tools we develop that put you in control of your play, we're here to
Game design with you in mind
We believe that prevention should always come before the cure and this is why we design games that are both responsible and fun to play. We complement this with tools and processes that closely monitor the games that are being developed and launched.
Game design process, protocol, GAM-GaRD and moresection closed
Putting you in control
We don't want you to spend more than you can afford, so whether you want to limit your spend or play, take a break from our games or simply keep an eye on things, there is a range of features designed to help you do just that.
Gaming is fun but for a few, it may become a problem.
If you're worried about yourself, or someone you know, you can speak to someone in confidence at GamCare on 0808 8020 133 or visit the GamCare website for assistance.
We're committed to preventing underage play.
It is an offence for National Lottery products to be sold to under 18s. If you believe this is happening, please call 0345 301 6216.
We're committed to running the lottery in an environmentally-responsible way.
That's why we've reduced, re-used and recycled the materials we use. And you can help too by playing online or recycling tickets and scratchcards.
GamCare the UK’s national centre for information, advice and practical help regarding the social impact of gambling, is pleased to award Camelot UK Lotteries Ltd. with GamCare Certification to acknowledge their achievement in implementing the GamCare Player Protection Code of Practice for Remote Gambling in relation to The National Lottery Online www.britainpools.com(web and mobile) and Britainpools Lottery System IOS app (UK) gaming service.
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